Job Vacancy - Head of Operations – Invoice Finance West Yorkshire - CBCRS


£55-£65k plus car and excellent benefits

Our client is a highly regarded major financial institution with an excellent reputation for providing flexible lending solutions to the higher end SME and Corporate markets. They have a strong and long established presence in the Invoice Finance /ABL sector and a market leading and wide ranging product set.

You will be responsible for leading and developing the operations team to ensure effective management of all operational procedures including risk management making a valuable contribution to company profitability. You will also have responsibility to  implement and maintain excellent standards of customer service and deliver/promote all aspects of the  brand

Key Responsibilities and Accountabilities:

  • To maintain and uphold the highest standards of customer service

  • Lead, coach, mentor and monitor the Operations team, building the team through recruitment and succession planning

  • To underwrite and fund business in line with the risk framework, reporting any concerns to Group Risk Director.

  • Implement/maintain strong internal controls to coincide with group audit requirements and review regularly

  • Complete/deliver reports/budgets effectively and within timescales.

  • Implement/promote and review local business plan, though regular meetings and reporting

  • Continually review key performance indicators, taken necessary action where required, to meet requirements

  • To ensure Operations assist in the Sales process, where required, providing a smooth and efficient take on process, without any adverse effect on risk.

Requirements of the role:

  • Experience– Invoice Finance industry experience, proven experience of managing risk issues, customer service experience, managing a team

  • Skills– excellent communication, dynamic leadership, understanding of operations and risk procedures, strategic thinking, presentations 

  • Qualifications – ABFA Foundation and Certificate