Midlands and South
Basic salary £55-75000pa
plus car allowance, excellent benefits and bonus
Our client is a UK based
financial services group and one of the largest independent invoice finance
companies in the world. They have a market leading position in the UK and an
exceptional reputation for new business delivery and client relationship
In recent years the trade finance
and international division has grown significantly and is now a key contributor
to group profits and poised for further expansion based on this success.
Purpose of the role:
Key responsibilities and accountabilities:
- To work with the MD, local
sales teams and the client service teams to drive a deal doing culture for the
newly formed business centre.
- To be the conduit between
local sales teams and client service teams to maximise new business for trade
and international, and to proactively promote the brand throughout the region.
- To support the sales teams
by providing technical support to structure deals and drive knowledge into the
local sales teams.
- To proactively oversee the
management of client relationships on the basis of prolonging client life
through excellent risk management and service delivery.
- To lead and ensure the
smooth running of the trade and international business centre on day to day
- Manage a team of ten with
responsibility for a portfolio of client relationships, assist in the Sales
process to ensure clients have a smooth transition from take on to ‘going
live’. Monitor the risk of the portfolio
thus minimising financial loss.
- Lead and inspire the
relationship mangers and relationship executives to deliver an excellent
operational service to the client business through their team
- Seek opportunities to
generate income from the client portfolio by delivering an excellent level of
client service with our core offering together with the enhancement of value
added services to meet the client’s needs and expectations.
- Oversee the smooth day to
day operation of the business centre.
- Develop and maintain own
network of business connections in the local area. Upholding the reputation of
the business and demonstrating the key behaviour.
- Through proactive analysis
and understanding of the client business maintains client commitment/prolonging
- Through liaison with
relationship and relationship executives ensure excellent standards of customer
service are implemented and maintained.
Strong leadership skills are
essential in the role and whilst a technical knowledge of trade finance is
preferred we would equally consider someone who is leading a UK invoice
finance client management team. You will
be a key contributor to the future strategy and direction of this division and
strong performance will lead to career development opportunities.
In the first instance please
send your CV in confidence to Nigel Blakey at firstname.lastname@example.org or call 0161