Job Vacancy: Senior Client Services Manager - Invoice Finance - Oxford - M2 Recruitment

11-May-2018

Salary/benefits:      
The successful candidate will be rewarded with a competitive basic salary plus a substantial benefits package. 

Job description:       
Our client, a rapidly developing provider of Invoice Finance requires a Senior Client Services Manager to join their team based in Oxford. 

You will lead a team in the ongoing maintenance and development of a portfolio of Invoice Finance clients ensuring that an excellent relationship is established and maintained, providing the best service experience possible in the sector whilst maintaining and monitoring security from a risk profile perspective. 

Key responsibilities:
• To recruit, develop and train the disclosed invoice finance team
• Mentoring and training new and existing members of staff to ensure that they carry out their roles effectively
• Supporting new business and BDM’s through efficient communication, deal structuring and underwriting of new business. 
• Undertaking annual reviews, client visits, and audits, to ensure risk is controlled and positive relationships are developed and maintained.
• Overseeing the setting of invoice funding, concentration and credit limits within credit authority levels and communication of funding decisions with clients.
• Monitoring and verifying accuracy and integrity of information on the receivables ledger through regular review of the portfolio and statistics and highlighting any risks and action required.
• Regular client review meetings with the team and senior management as required to monitor risk and service delivery
• Reporting, recording and management of any client breaches of facilities. 

Key skills:     
• Previous experience managing a portfolio of invoice finance clients.
• Strong customer service experience.
• Excellent attention to detail.
• Good presentation skills.
• Excellent communication skills, both written and verbal. 

For more information about this role or any of our vacancies call 01625 522 774 or email jobs@m2recruit.co.uk. 

Reference:   
W-12519

 

M2 Professional Recruitment Services
Tel: 01625 522 774
Fax: 01625 523 377
jobs@m2recruit.co.uk
www.m2recruit.co.uk