Metro Bank, the revolution in British banking, has announced that it has teamed up with the Forum of Private Business to provide its business customers with access to the Forum’s wealth of bespoke resources.
The collaboration will allow the bank’s fast-growing number of business banking customers access to the Forum’s advice service, equipping them with the resources they need to navigate everything from legal and financial challenges, to the latest HR guidance that accompanies running a successful business.
Businesses will benefit from the extensive support hub, which covers a range of topics including legislation, employment issues and business development, all of which can be accessed through a dedicated helpline and online, with downloadable guides and templates. Customers will also be able to take advantage of the Forum’s detailed compliance and start-up guides, as well as a discount on Forum membership for their insured advice service.
Ian Cass, managing director at the Forum commented:
“This is a partnership that made sense for us on so many levels. Metro Bank is truly trying to do business differently, wanting customers to be engaged fans, committed to growth and opening new stores across the country. They are genuinely focused on understanding and helping small businesses to grow and thrive.”
Craig Donaldson, CEO at Metro Bank added:
“Running your own business is no mean feat. We speak to customers every day and wherever they are in their journey, no matter their background or sector, they’re always hungry for advice. By joining forces with the Forum we’re able to provide businesses with the practical support they need at the end of their fingertips.”
Small business owner, Sharon Dobson, said:
“When you’re running a business, the breadth of issues that crop up, mean you can’t be an expert in everything. As a business owner I’m time-pressured, so a one-stop-shop like the Forum where you’re assured of credible and relevant advice, makes a massive difference to the way I run my business. Words are one thing, but the practical advice the Forum offers, gives me the reassurance I need that I’m making the best decisions for both my customers and employees.”
The announcement comes as the bank unveils it is winning 17% of switchers in London and the South East1 and follows in the wake of the bank’s £1bn net lending pledge for its business customers and its commitment to create 100 new roles to support its business customers by the end of 2018.