TeamViewer expands partnership with Zoho through Zoho CRM’s meeting integration platform

13-Jun-2019

Zoho CRM users can now easily launch TeamViewer meetings within their familiar workflows

TeamViewer®, the world’s leading provider of remote connectivity solutions, announced today that its online meeting tools are now integrated with Zoho CRM, a leading cloud-based customer relationship management platform.  These tools, which are immediately available on the Zoho Marketplace, were built using a cloud-based platform for integrating online meeting applications with Zoho CRM.

"TeamViewer is a great fit for the type of partnerships we're looking to make," says Anand Nergunam, VP of Revenue Acceleration, at Zoho Corporation. "Zoho CRM's seamless integration with TeamViewer will allow sales teams to have productive online meetings, enhanced by the added context gained from Zoho CRM's multichannel sales enablement platform."

Combining TeamViewer meetings with Zoho CRM allows salespeople to schedule and launch online meetings directly in their familiar interface and workflow. The integration enables sales, customers and support professionals to: 

  • Create TeamViewer meetings ad hoc from within Zoho CRM and share them with one click to end-customers and colleague

  • Receive a list of all scheduled meetings along with the relevant details

  • Join meetings directly from Zoho CRM screens

This extension to the Zoho CRM platform enhances customer communication and shortens sales cycles. Moreover, it supports collaboration between internal teams and helps to improve productivity.

“TeamViewer partnered with Zoho prior this year to provide remote connectivity from within Zoho Desk and Zoho CRM,” says Alfredo Patron, executive vice president of business development at TeamViewer.  “We will continue to expand our relationship with Zoho to provide additional value for our joint customers. Integrating TeamViewer meeting functionality within Zoho CRM will help companies improve employee productivity and increase revenue.”

The extension was built on the Zoho MeetingBridge Platform, which enables online meeting solution vendors to integrate their application with Zoho CRM to provide an easy, seamless meeting experience to Zoho CRM users. Zoho MeetingBridge is a free to use integration platform where online meeting solution vendors can build extensions and promote them directly to Zoho CRM users worldwide through the Zoho Marketplace. 

The platform was designed to let software developers build new integrations that offer sales teams a great contextual experience when they schedule and conduct online meetings from within the Zoho CRM interface.

Zoho customers looking for more information about integration can go here. A separate TeamViewer license is required in addition to Zoho CRM.