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©
Business Money Ltd 2009
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Project/account manager |
10 December
2009 |
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Sector: |
Commercial management |
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Location: |
South west London |
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Salary/benefits: |
Circa £40k-£50k plus benefits package |
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Specification: |
An exciting new opportunity to join the commercial
management team of this prestigious supplier of software
solutions to the invoice finance industry. You will be
responsible for the day-to-day project management of a
number of new high-profile client roll-outs of varying sizes
at any one time, as well as be able to provide cover on
other projects at short notice:-
- Producing and implementing clear project plans from
contract signing to roll-out completion.
- Preparing risk assessment reports and ensuring ongoing
project risks are carefully monitored.
- Writing regular, clear status reports and maintaining
accurate records at all times.
- Attending regular Steering meetings, providing the clients
with progress reports, agreeing and accurately documenting
and implementing actions.
- Monitoring budgets up to and beyond £1.5m ensuring
efficient and cost-effective resource management.
- Ensure accurate/fair time recording and client invoices
are raised correctly.
Additionally you will be responsible for day-to-day
account management of existing clients:-
- Monitoring client calls and ensuring customer satisfaction
and Service Level Agreements (SLA) compliance.
- Produce accurate monthly SLA reports and represent the
company at client meetings.
- Continually seek to improve service levels and identify
opportunities to sell/upgrade licences, products and
consultancy where possible.
The role will require regular overseas travel – you must be
a current passport-holder, able to travel freely worldwide. |
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Essential skills: |
Suitable applicants will ideally
(although not essential) have experience in the invoice
finance sector – and must have solid IT/project management
skills, coupled with the ability to communicate clearly and
concisely at all levels often with client's whose first
language is not English – able to build robust client
relations. You will be:-
- Confident, positive and cheerful.
- An excellent planner, highly organised able to work in a
structured manner to take ownership from inception, ensure
all issues are resolved and projects completed on time and
within budget.
- Able to remain calm in a crisis with a resilient attitude
- Flexible and versatile, able to multi-task with attention
to detail set in the context of the bigger picture.
- A proven team player.
- Able to understand the concepts of IT and how a new
product will be integrated with other products.
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Company: |
A prestigious and well-established software solutions
company |
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Reference: |
5478 |
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Jenna Price
Commercial Finance People
Tel: 0845 260 2525 Fax: 0845 260 2526
jenna@commercialfinancepeople.co.uk |
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