Heavy equipment company: Tips on choosing the right one
Construction equipment always includes a high price tag. Companies must ensure they purchase the right machinery for the jobs they normally complete. However, the choice of a supplier is just as important as the machine itself. Consider the following things when choosing which heavy equipment provider to purchase from.
Compare the options
Many people choose a company to provide heavy equipment for your construction site based on price alone. Don’t make this mistake. Look into the price of new equipment as well as used, and take the time to compare features on the different machines. A person might not realize the same machine comes in different sizes, for example. They discover this after they have already made a purchase and are disappointed with what they got.
In addition, suppliers should be considered. This industry brings in more than $136 billion as of now, which means there are lots of companies to choose from. Look for a company with a good reputation and excellent reviews. This shows they will be available after the sale if additional help is needed.
Branch locations
Some companies work in a limited geographical region, while other businesses work in multiple states. When choosing a heavy equipment provider, learn where it has branch locations. Are they convenient to the majority of the anticipated work sites? If a problem arises, will it be a hassle to have someone come out to look at the equipment and determine what the problem is?
Many companies will have technicians visit the job site if it is within a reasonable distance of a branch location. The technicians may also deliver parts, which is helpful because it means less time away from the job site. After-sales service definitely needs to be factored into the purchase process, as companies need to know where to turn if they have an issue.
Branded suppliers
When choosing a company to work with, learn whether it is a leader in the construction industry. Certain companies offer products at incredibly low prices. The customer makes a purchase and the business closes its doors. They then find they must look elsewhere for parts, service, and more.
By choosing a branded supplier, the construction company knows they are working with a provider that has an excellent reputation. The provider offers quality equipment at reasonable prices. The company won’t begin using the equipment only to have it break down repeatedly. In addition, branded suppliers often have equipment that features the latest technology. This allows the construction company to stay ahead of its competitors.
Customer service
Select a heavy equipment provider that focuses on customer service and relationship building. The dealer needs to see customers as more than sales. They need to look at the construction companies as long-term service commitments. For example, the sales staff should not push a company to purchase a machine that will not be used regularly. They should steer the company to a rental.
While the company may find they need to purchase this machine in the future, a rental is a better option until this is known for certain. In addition, if a customer is looking for a machine with certain capabilities, the sales team should direct them to machines that can handle different types of jobs if they are available. Although the equipment provider may make more money if multiple machines are purchased, the interests of the customer should come first.
Spend time learning about available heavy equipment providers before making a purchase. This may be the first of many purchases made through the dealer, so never rush the process. When a construction company finds the right provider, they develop a partnership that will benefit both parties in the long run. Make this choice wisely.
