SME payment times double what ombudsman is seeking
The average SME is waiting 56 days to be paid – almost double what Ombudsman Kate Carnell is seeking big business to commit to – and it is smaller businesses who are most impacted.
Independent research conducted by market analysts East & Partners on behalf of national SME funder Scottish Pacific found a huge disparity in how long it takes businesses in the $1-20m revenue bracket to get money in the door.
More than 1200 SME owners or senior finance staff, across a representative selection of industries and all states, were surveyed.
Their range of payment times (debtor days) varied from 7 days to an extremely challenging 134 days.
Scottish Pacific CEO Peter Langham said while the overall SME average is 56 days the strain is more marked at the smaller end of the sector, with businesses of $1-10m revenue waiting on average 66 debtor days.
Their larger $10-20 million revenue counterparts have a more manageable 40 day wait.
With the COVID-19 pandemic occuring after the survey was taken, the impact may be dragging these payment times out even longer.
“Money that could be used to expand revenue and invest in growth is being tied up for too long, as SMEs struggle to be paid within a reasonable timeframe,” Mr Langham said.
“This is a significant burden to bear and reinforces the importance of reducing payment times, in particular for SMEs struggling to source new funding or to refinance their existing borrowings.
“There is a great disparity and we see as businesses become larger they get paid more quickly.”
Average SME has a third of revenue tied up in outstanding invoices
On average, the Scottish Pacific research found that SMEs have almost a third of their revenue (29%) tied up in outstanding invoices, with 16% of revenue locked into overdue invoices (outstanding beyond 90 days).
This was consistent for SMEs in the $1-10m and $10-20m revenue ranges.
Given East & Partners calculates the average turnover of survey respondents at $9.8m, they estimate each SME in the cohort is trying to deal with, on average, $2.82m in outstanding accounts receivable.
It equates to the Australian SME sector (with $1-20m revenue) having up to $A776bn annually in outstanding total invoices and prompts the question – how much of this multi-billion dollar outstanding income has to be funded outside an SME’s normal working capital?
“Each SME has to manage while having, on average, $1.55m in invoices that are not just outstanding but overdue (defined as beyond the 90-day mark),” Mr Langham said.
“At the extreme, some small businesses are waiting up to four months to be paid and almost one in 10 SMEs can’t state their average debtor days, with some struggling to calculate the figure because invoice payments are too variable to reliably report,” he said.
“This payment lag is one of the reasons some of our clients use Scottish Pacific to assist in their sales ledger management, to reduce the number of days invoices remain outstanding.”
Mr Langham said the findings highlight the importance of businesses finding the right funding to unlock working capital, and this was the reason Scottish Pacific partnered with the Australian Small Business and Family Enterprise Ombudsman to create a free downloadable Business Funding Guide for business owners and their advisors.
In Scottish Pacific’s H2 2019 SME Growth Index, SMEs were already flagging that it was becoming increasingly hard to meet tax payments on time and many were unable to take on new work due to cashflow constrictions (only one in 10 SMEs felt they were on top of cashflow).
“Poor cashflow is costing businesses time and resources to settle invoices that for some enterprises stretch out over an entire financial quarter, when it would be of more benefit for the SME sector, and the economy in general, if they could use these resources to expand revenue and invest in growth,” Mr Langham said.