Streamlined onboarding in banking: Why training video software makes a difference
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If you learn anything from Albert Einstein aside from relativity, it’s that ‘Everything should be made as simple as possible, but not simpler.’ That adage applies to perfection to banking today. Finance is fraught with acronyms, compliance checklists, and onboarding procedures that amount to reading hieroglyphs with a busted decoder ring.
But, of course, onboarding customers isn’t really the challenge–onboarding employees is, and that’s where training video software comes in to turn daunting procedures into accessible, even fun, experiences.
Bankers’ recruits feel like they’ve just jumped into a regulatory jungle. Policy mountains tower over them, and currents of security procedures can sweep them away. What would it be like instead of struggling through quicksand? Like binge-watching a helpful show on Netflix, that’s to say, relevant to their role, their own language, their own learning style? That is the promise of modern training video software.
Banking onboarding meets the video revolution
Banks have traditionally used binders, perpetual PDFs, and all-day orientation programs to bring recruits up to speed. And what did that look like at the end? Glazed-over eyes among workers and retention rates on a par with those of a leaky bucket. In comes training videos where learning is smooth and materials are easily digested.
What about Synthesia, for example? With Synthesia’s training video software, you can create training videos quickly and affordably. Or, to be more specific, you can create attention-grabbing vids from textual material in 140+ languages in minutes. It’s convenient beyond measure.
Imagine you roll out a new compliance announcement to locations in New York, Madrid, and Tokyo all at once, and still manage to make sure that message is consistent, focused, and professional-sounding. No more ‘lost in translation’ occurrences or variant versions.
For banks, in which compliance is not optional and customer trust is unquestionable, being able to train quickly and correctly is a matter of survival. Training videos can fill the space between conceptual regulations and executable knowledge, smoothing out onboarding that’s better, brainier, and less soul-crushingly dreadful.
Why banking needs a new playbook
In banking, you need to adapt quickly. New digital tools, regulatory updates, and evolving customer expectations constantly rewrite the rules. This means onboarding employees the old way (weeks of lectures, followed by months of trial-and-error) is a bit outdated and risky.
With training video software, banks can:
- Deploy compliance updates immediately without having to schedule another feared ‘mandatory meeting’
- Standardize training to provide a single, smooth, high-quality learning experience across all branches from Berlin to Boston
Bear in mind that video content is not only a new trend but also lasts. Research after research has proven that up to 95% of a message is remembered by people when it is communicated through video, while only 10% of a message is remembered with text alone. It’s a cognitive leap from a printed map to GPS.
The problem with traditional onboarding
Old-fashioned banks depended upon info overload. New hires may dig through a few hundred pages of paperwork, voluminous PowerPoints, and, in some cases, a stressed-out HR manager reading policy at warp speed.
In addition to overwhelming new hires, it sets up a system for costly mistakes. In companies where ‘oops’ can land you with millions in fines, you can’t afford missteps.
Training videos create instant clarity
Video learning condenses time and explains. Rather than reading through 50 pages of compliance writing, a two-minute animated explainer can show just how to process a loan application or recognize suspicious activity.
The format itself promotes interactivity, and features such as quizzes or branching scenarios prevent employees from being passive viewers but rather active ones.
The multilingual superpower
Global banks have one more onboarding challenge to contend with: language. Employees may number in dozens of regions, all with their own native languages. Imagine being able to create instructional videos in every language you need, in a matter of minutes.
It saves a lot of time, right? So you can instruct your employees but also empower them in their native language, which brings reinforced inclusion and understanding.
A day in the life of streamlined onboarding
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Imagine a new hire–let’s name her Sofia–walking into orientation for her first day at a multinational bank. Rather than drowning in a tidal wave of printed manuals and interminable policy readings, Sofia is granted access to a select portal of training videos.
- Video one: A short welcome message from the CEO, taped once and played throughout all locations.
- Video two: A lighthearted but clear explainer of the bank’s anti-money laundering (AML) processes.
- Video three: A step-by-step interactive walkthrough of tools that Sofia would use daily, with click-along functionality.
By week one, Sofia is no longer stumbling over checklists. She’s self-assuredly serving clients, knowing compliance fundamentals, and even breaking out a smile while she learns. Compare that to the classic onboarding swamp, and it’s no wonder that training video software can feel like a revolution.
The ROI of smarter training
Banks love numbers, so let’s discuss ROI. Old-school onboarding is not only inefficient but costly. If training stretches on for weeks, productivity takes a nose-dive. And when employees misinterpret or misuse compliance regulations, it can lead to lawsuits, harm to reputation, and large fines.
Training video software, however, has measurable benefits:
- Shortened training time: Condense detailed processes into concise video lessons.
- Higher retention: Employees know and retain policy better, reducing expensive errors.
- Reduced expenses: A single video can educate thousands of workers, and no repeat sessions are necessary.
- Consistency: Training for all employees is of similar quality with no possible misinterpretation errors.
Consider it this way: banks invest millions in cybersecurity programs to avoid data breaches. Why not spend a percentage of that on making sure workers (the frontline of defense) are trained to avoid human mistakes to begin with?
From onboarding to continuous learning
Onboarding is only the start of the journey of an employee. In banks, regulations change, products get updated, and customer demand never remains stagnant. So learning can’t be over once a person completes their ‘day one’ courses. Training video platforms make static onboarding a continuous flow of learning, with updates coming like installments of a popular show instead of single crash courses.
Suppose that a new financial regulation comes out. Instead of asking for one more all-hands get-together or creating a thick 40-page PDF report, the bank produces a three-minute update video that has illustrations, background, and a benevolent avatar. Employees can watch it over lunch, rewind just in case they miss something, and even get quizzed at the end to ensure that they grasp it.
This type of micro-learning creates confidence over time. Employees are not bombarded with it all at once; they are coddled with just enough knowledge, at just the right time. And since all videos are evergreen, that library of yours expands to become a digital knowledge base that newbies and old hands can access whenever they need to refresh their knowledge.
Continuous learning through video reinforces a culture where improvement and adaptability become second nature. For a sector like banking, where yesterday’s compliance rules can look different tomorrow, that’s essential.
The playful edge in a serious industry
Banking has a reputation for being buttoned-up, serious, and sometimes even intimidating. But training videos can bring a little bit of humanity to the process of onboarding. Storytelling, gamification, and humor can help you bring complicated concepts within reach.
Imagine a cartoon character walking investigators of fraud through processes of investigation with sarcastic one-liners, or a scenario video wherein students choose their own path when dealing with a matter of compliance. Compliance training doesn’t feel like champing down upon cardboard anymore, but like puzzle-solving.
This whimsical element inspires action, not just laughter. The more workers watch, the more they learn, and the more secure the bank is.
Future-proofing banking with training videos
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The financial sector sprouts on trust, and that trust begins with competent, well-trained employees. Training videos make sure that onboarding evolves alongside the industry. For instance, once banks adopt AI, blockchain, and other innovations, onboarding needs to adapt just as quickly.
By incorporating video training into their culture, banks are developing resilience as well. Employees become efficient learners who can absorb updates without having to put productivity on hold.
And let’s get real: would you rather endure another five-hour PowerPoint presentation when you can view a compelling five-minute video that has the same punch?
The bank that trains together, grows together
Streamlined onboarding is going to be a regular requirement. Training video technology allows you to instruct at scale, staying consistent and creating engagement in an industry where accuracy is paramount.
And at day’s end, Einstein’s wisdom still applies: simple is better. Video training does just that, transforming complicated bank onboarding into something easy to consume, retain, and even enjoy. And that means employees that are not just trained, but empowered, and banks that profit because of it.
Petra Rapaić is a B2B SaaS Content Writer. Her work appeared in the likes of Cm-alliance.com, Fundz.net, and Gfxmaker.com. On her free days she likes to write and read fantasy.