2020 was the worst year ever for retailers but online sales soared 46.1%
Figures released today by the Office for National Statistics (ONS) make grim reading for retailers, revealing a slump of -1.9% in the volume of sales during 2020 when compared to 2019. That is the largest year-on-year fall on record. In contrast, the value of online sales played its part in preventing an even greater disaster, […]