Game-changer: VAMOS x Lendscape launch AI-integrated asset finance

VAMOS, the specialist in applied AI for asset finance, has announced the integration of its Lucero AI operations assistant with Lendscape Asset Finance – the 100% API-first, AI-ready platform that’s empowering modern lenders to innovate at speed.

This strategic integration enables asset finance providers to dramatically reduce processing times for customer service requests while maintaining human oversight and control over all decisions. The collaboration follows a joint workshop held in January 2025 with leading UK asset finance providers, which identified several major opportunities to drive efficiency through AI integration.

The integration provides Lendscape Asset Finance customers with the ability to:

• Automatically analyse incoming customer emails and identify the customer’s intent
• Instantly retrieve relevant customer and agreement data from the Lendscape platform
• Present contextual action recommendations to operations team members
• Execute approved actions directly within Lendscape via secure API integration
• Generate personalised email responses based on actions taken

VAMOS and Lendscape are continuing to expand the integration’s capabilities to support additional use cases identified in their joint workshop, including proposal input, processing supplier invoices, and providing settlement quotes.

Richard Huston, managing director of VAMOS said: “AI tools can only reach their full potential if they are integrated effectively with existing business systems and workflows. That’s why we view partnerships with industry leaders like Lendscape as being absolutely crucial. We were extremely impressed at how quickly we were able to connect Lucero to Lendscape’s modern API, allowing us to rapidly provide a range of AI-powered capabilities on top of the Lendscape platform.

Steve Taplin, chief product officer at Lendscape commented: “Our API-first design philosophy and AI-ready platform architecture have been validated through this partnership with VAMOS. By enabling seamless integration with AI solutions like Lucero, we’re helping lenders unlock real end-to-end performance gains. In addition to the core platform productivity benefits that Lendscape offers, early data shows that AI powered tools like Lucero can improve customer service response times by over 50%. Most importantly, it also preserves a human-in-the-loop approach, ensuring no compromise on control.”

The integration is expected to deliver significant benefits to asset finance providers, including enhanced accuracy in customer service delivery, improved compliance with company policies, and better customer experience through faster response times. By automating routine tasks, the solution allows customer service staff to focus more of their attention on complex customer needs that require human expertise and judgment.