LendInvest updates mortgages portal to simplify product transfers
LendInvest Mortgages (LSE: LINV), a leading UK fintech platform dedicated to specialised lending, has announced significant enhancements to its Mortgages Portal, making Buy-to-Let (BTL) Product Transfers more visible and accessible for its intermediary partners.
This major update streamlines the product transfer process, empowering brokers to provide the best possible service to their clients. These new features in the company’s Mortgages Portal will save brokers time and help avoid clients missing product transfer opportunities.
Reaffirming its commitment to making mortgages as simple as possible, these enhancements will also support strong client relationships and development, ensuring that clients can receive optimal service throughout the lifecycle of their loan.
Building on the success of its in-house technology, LendInvest has proactively addressed the growing demand for efficient product transfers. As more fixed-term loans reach maturity, these platform updates ensure that intermediaries can easily manage the next phase of the mortgage lifecycle.
Key benefits of these updates to the Mortgages Portal include:
- Increased Visibility: BTL product transfers are now prominently displayed within the Mortgages Portal. Brokers will see “Product Transfer available” on the “Completed” tabs of their product dashboards when a loan’s reversion date is within 90 days.
- Proactive Notifications: To ensure brokers are always aware, email notifications will be sent for any products approaching the end of their fixed term, with direct links to the relevant loan information.
- Enhanced Client Support: To ensure that no client is overlooked, the portal provides visibility into product transfer opportunities across the entire brokerage, even if their original broker is no longer with the firm.
- Significant Time Savings: The streamlined process allows brokers to commence a product transfer within just a few clicks, offering unparalleled efficiency. The platform is also fully optimised for mobile devices, enabling on-the-go management.
- Simplified Client Experience: A Decision in Principle (DiP) can be submitted in as few as 11 clicks or a couple of minutes.
Paula Mercer, director of sales at LendInvest said: “At LendInvest, our core commitment has always been to make mortgages simple for intermediaries and the clients, and this includes product transfers.
We understand the pressures our intermediary partners face, from managing hundreds of emails daily to ensuring no client opportunity is missed, and this is why we are pleased to make the product transfer process much easier for them.
Our goal with this platform update is to take more of the “heavy lifting” away from brokers, making the product transfer process, which can get complicated, incredibly simpler and transparent for both them and their clients.”