Bibby Financial Services appoints chief technology officer to drive tech roadmap
International SME financier, Bibby Financial Services (BFS) has appointed James Cooper as chief technology officer to drive forward its technology agenda as part of its new BFS 4.0 strategy.
First joining BFS in 2014, James previously held technology roles at Mothercare and financial advisory group, Rothschild. Most recently James was chief information officer at BFS.
Speaking of his appointment, James said: “Across the world we have experienced and engaged teams providing excellent service to our customers. Technology will be key in augmenting this passion for service excellence and underpin our strategic ambition. This is an exciting time for BFS, and I look forward to working with people from across the business, external partners and customers to evolve our technology ecosystem.”
In addition to James’s appointment, Nicola Allard has been appointed as head of IT and will assume responsibility for the day-to-day delivery of technology to customers and colleagues.
Prior to joining BFS in 2013, Nicola spent 20 years with KPMG in IT leadership roles.
Nicola added: “We’re committed to continually enhancing the way in which we can service our people and customers through the provision of technology so I’m delighted to be able to support and enable our teams across the world.”
Richard Olver, chief operations officer of BFS said: “Our strategy focuses on becoming a leading international provider of working capital solutions with a multi-channel delivery and operational platform, so our technology roadmap and delivery is critical to our success.
“I’m delighted to announce James and Nicola’s appointments. I’m confident with them both in post, we will continue to build on the excellent service we’re known for by enhancing the customer experience via technology. In addition, the team is critical to supporting our ambitious growth plans through the provision of systems to support new product development and strategic partnerships.”
BFS operates in nine countries throughout Europe and in Asia. It is part of the Bibby Line Group, one of the UK’s oldest family owned businesses.