Ukraine invasion: Why it’s never been more important to use an IT support company
Following the invasion of Ukraine, the National Cyber Security Centre has issued an update to UK business. And it has become more important to have an IT support company on hand to make sure your company is well protected.
As a result of this, we have decided to outline the details of the NCSC Update, as well as inform you of what services an IT Support Company provides and why it has never been more important for businesses to use one.
National Cyber Security centre update to UK businesses
It has never been more important for UK businesses to bolster their online defense, in fact, the NCSC has provided a perfect step by step guide for originations to follow whenever the cyber threat is heightened.
The NCSC update for include:
- UK business should ensure they use only updated computers and server patching.
- They should update their anti-virus definition
- Ensure they monitor the firewall logs and rules.
- They should monitor user activities on computers, networks and servers. And any suspicious account should be flagged down, regardless of whether it is known or unknown.
- UK businesses’ online platforms such as Office 365, hosted cloud services (such as Citrix Desktops) and web servers should be secured and monitored for suspicious activity. Not neglecting two factor authentication – 2FA, it should be enabled.
- They should enable email security and scanning to prevent phishing and ransomware attacks via emails.
- They should crosscheck backups when necessary, hence, ensuring they complete successfully thereby invoking a DR (Disaster Recovery) plan if necessary.
- As a UK business, you should understand who your third parties are and their impact for the IT of your business.
Those are the NCSC updates, we hope you read and take necessary safety precautions.
However, as an IT Support Company, we would not hesitate to continue providing guidance and support as we journey through these troubling times to make sure your business is best equipped for safety and development.
Services of an IT support company
Even before the Ukraine invasion, IT Support Company has been playing vital roles in the development of business across the globe, especially in the UK. In this century, it is no longer sufficient for business to solely focus on isolated business strategies. And any business who really desires growth and development must update their IT support strategies.
Here are the roles of an IT Support Company:
Basically, an IT support company is a joint IT expert who specializes in providing expert guidance and management for a variety of information technology needs in your business.
IT teams are professionals in dealing with general computer systems, cloud platforms, electronic hardware, device networking, and software applications. Also, each member of an IT team also has his or her own unique skills and areas of expertise. With their people of knowledge, you are sure of getting nothing but the best.
In short, IT support companies mainly work in two ways: fixing immediate IT problems and implementing preventative measures against future IT problems. Hence, your business growing to the peak is inevitable.
How the Ukraine invasion heightened the importance of IT support companies for your business
1. IT support provides help desk:
Whenever your software freezes; file servers need regular maintenance, it shows you are experiencing heightened hackers’ threat. And the help desk can help you out.
2. The cloud office system:
IT support companies use cloud offices themselves and also provide the service for their clients. It reduces the hefty cost of standard file servers, it is fast and safe and easily accessible from any device.
3. Reliable email service:
Communication is one of the utmost priorities in business, email helps in achieving that easily. IT support helps businesses keep accounts secure, store email data correctly including add or restrict email access service.
4. Quality Computer repair:
Some cool IT support companies provide computer repair services especially on demand. They ensure your computer lasts as long as supposed or more.
5. Reliable virtual desktop service:
This service gives you remote access to your desktop. Hence, you can easily access your files and applications at home or even while traveling.
6. Data security:
The importance of business data security can never be over emphasized especially during this era of Ukraine invasion. Ransomware has always been an area of concrete attention when it comes to data security. Professional hackers are on the lookout to hold your data ransom in exchange for cash.
You could get a pop up message such as sophisticated or targeted attack. But, in reality, the attack is no way sophisticated.
A professional a IT support team can help you prevent that;
- Two-factor authentication
- Data backups
- Per-user access rights to your data
- Data encryption
- Safe file sharing
- Configurable sharing rules
- If your company has become a victim to ransomware, here’s what has likely happened
Think of data security as a basic insurance for your business.
Wrapping up:
IT support companies play vital roles in the development of your business. Ukraine invasion only comes to heighten their importance.