10 top CRM software agencies must know about
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CRM software is a database of contact information, customers, and leads, allowing users to capture and analyze data to understand prospects and customers fully.
Customer relationship management (CRM) is a tool that helps businesses gain access to customer data. Similar to other things, the software makes CRM faster and easier. To be successful in any industry, you need to have the right CRM software.
Let’s find out more about which CRM software provides you with the proper insights and what they are looking for from you.
10 CRM software to use
1. HighLevel
HighLevel is a much better alternative for small businesses and marketing agencies. In addition, HighLevel has the upper hand compared to other CRM software because of how cost-effective it is.
Comparatively, many CRM software will become expensive in the long term since they exceed a monthly payment of $500, but HighLevel offers you the same services for only $297 per month. Even larger CRMs will require you to pay higher amounts Meaning if you get more integrations in your CRM software, you’ll need to pay more.
Long term costs can really get to you when using CRM software, so you must choose wisely. If you want to find out more, you can read this guide by Highlevel.
2. Salesforce
Salesforce is one of the best CRM software because of its multiple business aspects, including sales, marketing, and IT department.
It solves many business requirements and integrates sales, customer support, marketing, and IT. Salesforce is an excellent option for small and mid-sized businesses, too. Thanks to its cloud-based platform, Salesforce lets you use your current system and keeps you fully connected with your business whenever you focus on customers.
Furthermore, Salesforce is flexible with different world-class tech support teams. While using the software, you can create customizable reports without developers’ assistance.
Basic plans begin at $25 per month per user and can add up to $300 per month whenever you add more features.
3. Slack
Slack is a cloud-based collaboration and team interaction tool for internal organizational communication. Slack provides public channels for members of the organization that want to start communicating. Private channels communicate with smaller teams; direct channels will help you directly send messages to your team members.
You can incorporate feeds from social media directly in the app and blend in the conversation through several channels. Additionally, you can use a drag-and-drop feature for PDFs, images, spreadsheets, and more.
Furthermore, Slack continuously archives files and messages, which you can recheck later on. There are plenty of customizable options available, but the pricing plan will strongly depend on how much you can view messages.
The first monthly plan begins at $6.67 per user per month and the best plan costs up to $15 per user per month. However, with the free plan, you are limited to viewing older messages, while with the paid plan, you can view much older messages.
4. Zoho CRM
Zoho CRM offers you the most important things you need to know to manage your sales pipeline and grow your business. With Zoho CRM, you can create powerful insights, sales workflows and integrate several apps with the platform for different purposes such as accounting, customer support, etc.
Monthly plans begin at $20 per month and continue to $65 per month, allowing you to receive a discount if you pay annually and subscribe for the entire year. In addition, with paid plans, you get much more features to use, including inventory management, more customizable options, custom dashboards, etc.
The platform does have a free plan, but there aren’t many features you can use with it, so your best option is to go with the paid plans.
5. Freshworks
If you own a solo business and want to save time by finding everything you need in one place, this platform is for you. Moreover, cloud-based software lets you access your information from anywhere.
While using the platform, you have an AI platform that can help you make better analyses. This includes integrations with other platforms such as Hubspot, Meta, and more.
Additionally, Freshworks has an academy that can help you improve your knowledge and become a certified member.
Monthly pricing starts at $15 per user per month. However, monthly prices will depend on the number of available features and customizable plans. These cost-effective options are usually used for smaller businesses and usually recommend the best monthly plan for you based on business needs.
6. Mailchimp
Mailchimp’s marketing CRM software has millions of users. The software allows you to share important news on several social media networks and track the level of customer engagement. In addition, the application provides you with the tools you need for creating targeted emails, running ad campaigns, automation follow-ups, and monitoring campaign processes.
While conducting email marketing, users can collect and analyze data. For example, Mailchimp allows users to track, design and share email newsletters from various locations. In addition, a built-in analytics and reporting tool will enable you to monitor customer activities continuously.
Mailchimp is a popular software for email marketing and informing your users on social media.
Plans begin for free, but costs can range anywhere from $11 to $299 per month, depending on the plan you choose and the number of features you decide to use.
7. Monday.com
Monday.com is an excellent option if you focus on task and project collaborations. The platform has a Kanban-style board view, allowing you to visualize your entire work when collaborating with team members. Additionally, you can track project progress and add due dates.
The platform offers you a 14-day free trial with prices beginning at $60 per three users. Additionally, if you subscribe every year, you can get discounts too! The free plan is decent, too and offers you up to 1,000 contacts.
When should you consider using Monday.com? If you want to maximize your team collaboration on projects and tasks. If this is your primary goal, Monday.com might be the right choice for you.
8. Pipedrive
Pipedrive is an important software, mainly for small businesses. The software offers many capabilities and allows you to create websites with plenty of reporting at a reasonable price. Pipedrive helps you work less and sell more. The software is easy to use and gives you time to focus more on your business than the software you use.
Pipedrive offers a two-week free trial and grants users full access to what they have to offer, 24/7 support, and more. After that, pricing plans start at around $15 per month and have a few extra charges with add-on packages, which may add up by a slight margin.
Additionally, with Pipedrive, you receive customizable reports which allow you to measure the performance of the company’s goals. While using customizable reports, you can promote integrated AI, which allows automated repetitive tasks, allowing you to focus on your customer base entirely.
9. Insightly
Insightly is an excellent platform for small businesses continuously dealing with projects. With Insightly, you can import data from apps and set up reminders to stay updated. Insightly is an excellent choice for small businesses and managing projects.
Pricing plans begin at $29 per user per month and can go up to $99 per user per month. Plans are paid yearly; the higher the monthly payment, the more advanced features you get.
10. CompanyHub
If you are highly concerned about customizable options, CompanyHub is the clear winner here because they give you complete control. In addition, your staff has many customizable options and can even integrate their business email accounts with special reporting tools.
CompanyHub grants you customizable options for various industries and gives you complete control to handle everything independently. Many users claim that CompanyHub understands users the most and deeply understands different business types. Furthermore, CompanyHub allows you to do the following:
- Change labels
- Filter records based on the criteria you chose
- Product different types of reports
- Create custom tables with different types of data
CompanyHub’s cheapest plan begins at $15 per month, but if you want to have more customizable options and automation, you’ll be paying around $42 per month. You can use free demos and even book calls with CRM consultants to learn more about the software.
Wrapping it all up
These are the top 10 CRM software agencies we recommend you use for your future endeavors. There really isn’t an ideal choice, but will strongly depend on what you think is the right choice to go with.
Your business requirements and what you primarily focus on will give you a better picture on which CRM software you should choose. Therefore, it’s important to carefully read in-depth about a CRM software and identify if it’s the right fit for your business.
About the author
Tony Ademi is a freelance SEO content and copywriter. He has been in the writing industry for three years and has managed to write hundreds of SEO-optimized articles. Moreover, he has written articles that have ranked #1 on Google. Tony’s primary concern when writing an article is to do extensive research and ensure that the reader is engaged until the end.
